Since it was first established in 1993, the Environment Protection Reporting Center’s Public Nuisance Reporting Management System has been responsible for handling the public nuisance complaints that are submitted by members of the public throughout Taiwan via various different channels. Depending on the local government authority that has jurisdiction over the area in question, and the number of complaints received, the System notifies one of the 31 county- and city-level environmental protection agencies to respond to the complaint. During the first eleven months of 2011, the System handled an average of just over 15,000 complaints per month; the System constitutes a vital tool for the various government agencies involved in handling public nuisance cases.

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